1. Introduction
Welcome to Zyphora AI. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Zyphora AI collects, uses, stores, and protects information when you visit our website, contact us, request a consultation, or use our AI consulting services.
2. Information We Collect
We may collect information that you voluntarily provide, including:
- Your name
- Business or company name
- Email address
- Telephone number
- Job title
- Project details and business requirements
- Other information you choose to provide
3. Business and Project Information
When providing AI consulting services, we may receive information about your business, internal processes, systems, operations, data requirements, or technology infrastructure.
We use this information to evaluate your needs, prepare recommendations, develop solutions, manage projects, and provide agreed services.
4. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, time spent on the website, referring website, and general location information.
5. How We Use Your Information
Zyphora AI may use your information to:
- Respond to enquiries and consultation requests
- Provide AI consulting and advisory services
- Understand your business objectives and requirements
- Prepare proposals, recommendations, and project plans
- Manage client relationships and projects
- Improve our website and services
- Send service-related communications
- Process payments and maintain business records
- Protect our systems from fraud, misuse, and security threats
- Meet legal and contractual obligations
6. AI Tools and Third-Party Platforms
Zyphora AI may use third-party AI tools, cloud platforms, analytics services, communication systems, and project management tools to support our consulting services.
We take reasonable steps to limit the information shared with these providers. We do not intentionally submit confidential client information to public AI systems without authorization or a legitimate business requirement.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, improve website functionality, measure traffic, understand user interactions, and support website security.
You may disable cookies through your browser settings. However, some website features may not function properly when cookies are disabled.
8. How We Share Information
Zyphora AI does not sell or rent your personal information. We may share information with trusted service providers, including:
- Website hosting providers
- Cloud storage providers
- Analytics platforms
- Payment processors
- Email and communication providers
- Professional advisers
- Contractors supporting client projects
We may also disclose information when required by law or when necessary to protect our rights, systems, clients, or business.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online communication or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal and project-related information only for as long as reasonably necessary to provide services, maintain business records, complete projects, resolve disputes, enforce agreements, and meet legal or accounting obligations.
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Restrict or object to certain processing
- Withdraw your consent
- Request a copy of your information
- Opt out of marketing communications
12. Marketing Communications
Zyphora AI may send promotional communications when you have requested them, provided consent, or where otherwise permitted by law.
You may unsubscribe at any time. You may still receive essential project, service, account, or contractual communications.
13. Third-Party Links
Our website may contain links to third-party websites or platforms. Zyphora AI is not responsible for the privacy practices, security, or content of external websites.
14. Children’s Privacy
Zyphora AI’s website and consulting services are intended for businesses and adults. We do not knowingly collect personal information from children.
15. International Data Processing
Some service providers used by Zyphora AI may process or store information in countries other than the country where it was collected. Where required, we take reasonable steps to ensure appropriate safeguards are used.
16. Changes to This Privacy Policy
Zyphora AI may update this Privacy Policy to reflect changes in our services, technologies, business practices, or legal obligations. Updated versions will be published on our website.
17. Contact Zyphora AI
For questions, concerns, or privacy-related requests, please contact Zyphora AI through the enquiry form or contact details available on our website.